What are the shipping times for your products?
We take 2-4 days to process your order and 2-3 weeks to deliver it to you.
Do you ship all over the world?
Yes, absolutely. We deliver worldwide
Where are you shipping from?
Our offices are located in London, UK. Our international warehouse is located in China.
Do you provide product tracking information?
Yes, you can track your products directly on the site via track your order.
Some items are missing from my order. What happens?
Our products are shipped separately according to your order. If your order contains items from two different warehouses, for example, there will be two deliveries. The rest of the order will probably arrive shortly.
I've received a damaged item. What can I do about it?
We're sorry to hear that. Simply send us an image of the damaged item in question to our e-mail address: thestylegirl3@gmail.com and we'll send you a similar replacement item as quickly as possible.
Where are you based?
We are based in London, United Kingdom
I still haven't received my order. What's taking so long?
We apologize for the delay. International shipping can sometimes take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel you need help tracking your package, or would like to enquire about this, please contact us by e-mail at thestylegirl3@gmail.com or chat directly with us.
Do you have a cash-back policy?
We do our best to resolve any problems our customers may encounter with their online items. If you would still like to receive a refund on your order, we can of course make the payment, provided the claim is made within 30 days of the order date and the product(s) concerned are not on sale. For more information, please read more about our refund policy https://the-stylegirl.com/policies/refund-policy
Can't find what you're looking for?
Send us an email to tell us what’s up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at thestylegirl3@gmail.com
Other inquiries? Let’s chat.
Please email us at thestylegirl3@gmail.com